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Archived teaching schedules 2012–2013
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KATJOS42 Service logic as a foundation for service management 5 ECTS
Period I Period II Period III Period IV
Language of instruction
Type or level of studies
Advanced studies
Course unit descriptions in the curriculum
Degree Programme in Business Studies
School of Management

Learning outcomes

Students learn to understand the role of service in modern service organizations from an interdisciplinary perspective. Additionally, the students learn the theoretical framework of service logic for managing service organizations.

Enrolment for University Studies

Attention! There is pre-assignment for the course that you need to do before the course starts. You will find the pre-assignment in Moodle after 15th of October 2012.

Enrolment time has expired


Ritva Höykinpuro, Teacher responsible


23-Oct-2012 – 27-Nov-2012
Lectures 15 hours
Tue 23-Oct-2012 - 30-Oct-2012 weekly at 10-13, Pinni A3111
Mon 5-Nov-2012 at 10-13, Pinni A3111
Tue 20-Nov-2012 at 10-13, Pinni A3111
Tue 27-Nov-2012 at 10-13, Main building ls A4

Evaluation criteria

Pre-assignment, a group work / a case study, a learning diary based on lectures and readings.