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Arkistoitu opetusohjelma 2014–2015
Selaat vanhentunutta opetusohjelmaa. Voimassa olevan opetusohjelman löydät täältä.
KATJOS42 Service logic as a foundation for service management 5 ECTS
Period I Period II Period III Period IV
Language of instruction
Type or level of studies
Advanced studies
Course unit descriptions in the curriculum
Kauppatieteiden tutkinto-ohjelma
School of Management

Learning outcomes

Students learn to understand the role of service in modern service organizations from an interdisciplinary perspective. Additionally, the students learn the theoretical framework of service logic for managing service organizations.

Enrolment for University Studies

Enrolment time has expired


Ritva Höykinpuro, Teacher responsible


29-Oct-2014 – 26-Nov-2014
Lectures 15 hours
Wed 29-Oct-2014 at 10-12, Pinni A1081
Mon 3-Nov-2014 at 10-13, Pinni A1081
Wed 12-Nov-2014 at 10-13, Pinni A1081
Wed 19-Nov-2014 at 10-13, Pinni A1081
Wed 26-Nov-2014 at 10-13, Pinni A1081

Evaluation criteria

Pre-assignment, a group work / a case study, a learning diary based on lectures and readings.