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Arkistoitu opetusohjelma 2013–2014
Selaat vanhentunutta opetusohjelmaa. Voimassa olevan opetusohjelman löydät täältä.
KATJOS42 Service logic as a foundation for service management 5 ECTS
Period I Period II Period III Period IV
Language of instruction
Type or level of studies
Advanced studies
Course unit descriptions in the curriculum
Kauppatieteiden tutkinto-ohjelma
School of Management

Learning outcomes

Students learn to understand the role of service in modern service organizations from an interdisciplinary perspective. Additionally, the students learn the theoretical framework of service logic for managing service organizations.

Enrolment for University Studies

Enrolment time has expired


Ritva Höykinpuro, Teacher responsible


30-Oct-2013 – 14-Nov-2013
Lectures 15 hours
Wed 30-Oct-2013 at 10-12, Pinni B ls B3116
Tue 5-Nov-2013 - 12-Nov-2013 weekly at 10-13, Päätalo ls A4
Thu 7-Nov-2013 - 14-Nov-2013 weekly at 10-13, Päätalo ls A2B

Evaluation criteria

Pre-assignment, a group work / a case study, a learning diary based on lectures and readings.

Further information

Please, notice the changes in lecture places and the date of the first lecture.